Shipping and return policies for E Stim Audio
- Shipping Info
For an overview of our most up to date shipping rates please visit the following forum thread: estimaudio.freeforums.org/new-and-reduced-shipping-rates-on-our-usb-drives-t82.html
Current delivery times in working days reported back to us from supporters after initial shipping:
United States: 7 days
Germany 5 days
(This is delivery time after we personally prepare each freshly ordered and new drive at time of shipping to make sure you absolutely have the latest material and build versions. We need an estimated 7 days for this, usually faster though, so in total 7 days + the above listed number of days.).
Please note: this is an indication and not a guarantee. Could be quicker, could be slower. Please don't pin us down on this.
If you've ordered a drive from us, let us know how long it took, and maybe we can provide future supporters with a bit more detail on delivery times :). Thanks!
You will receive an email as soon as parcels have been shipped out, containing Track and Trace info. Parcels will be delivered by recorded delivery, which means the courier can only deliver when you have signed for receiving it.
We send out our parcels discretely, and it is only mentioned in the (when needed, and sometimes attached on the parcel) custom forms as a parcel containing; "A USB 3.0 drive containing Music and a VST from estimaudio.bandcamp.com", we use no logo's and or other signage reveling the contents of the package.
The USB drives we use are completely new and freshly ordered by us at the moment of purchase and comes with the Sandisk USB drive blister cleanly cut open, and cleanly reassembled back together after the drive is and filled with data and prepared by us for shipping. We usually even put some bonus material on the drive if we have the time, and if we are working on something new :).
In case of a shipping failure please contact us, and we will take the needed procedures to still have you leave a happy customer.
- Return Policy
For digital goods, please try before you buy. Stream albums online to see if they work for you before buying.
We don't offer any refunds on digital and or merchandise / physical goods. Try before you buy is our motto! We have many free streams available to see if a particular release is suited for you.